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How Can We Help You?

Whether you are experiencing an unexpected issue while cropping a video file, have a feature suggestion to make our tool even better, or want to discuss enterprise partnership opportunities, we welcome your message.

Direct Email Address

Send inquiries directly to our primary support inbox:

contactpri926@gmail.com

Response Time Expectations

Our technical support team reviews messages continuously. You can typically expect a detailed response within 24 to 48 business hours.

What To Include In Bug Reports

  • Your operating system (e.g., Windows 11, macOS, Android, iOS).
  • Your web browser and version (e.g., Chrome, Firefox, Safari, Edge).
  • The format and codec of the video file (e.g., MP4 H.264, MOV ProRes, WEBM VP9).
  • A brief summary of what happened or any error messages displayed.

Send Us a Message